Privacy Policy

At Kenwood Furniture Ltd ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment information when you make a purchase or create an account.
  • Device Information: IP address, browser type, operating system, and browsing behavior using cookies and similar technologies.
  • Order History: Details of past purchases, returns, and customer service interactions.
  • Optional Information: Product reviews, feedback, and participation in surveys or promotions.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchase or inquiries
  • Improve our website, products, and services
  • Send promotional emails or updates (if you opt in)
  • Prevent fraud and ensure website security

3. Sharing of Information

We do not sell your personal information. We may share it with trusted third parties only when necessary to:

  • Process payments (e.g., payment gateways)
  • Deliver products (e.g., shipping carriers)
  • Provide marketing and analytics services (e.g., Google Analytics, email providers)
  • Comply with legal obligations

All third parties are required to keep your data confidential and use it only for the agreed-upon purpose.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can adjust your browser settings to disable cookies, but this may affect website functionality.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the information we hold about you

To exercise your rights, contact us at: kenwoodfurnituresltd@gmail.com

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.